About Us

Designed for better outdoor living

We believe outdoor spaces should be just as considered, comfortable, and well-designed as the spaces inside your home.

That's why we focus on premium outdoor living solutions — from pergolas and gazebos to outdoor heating, lighting, furniture, and storage — all selected to perform reliably in changing weather and elevate how you use your garden year-round.

Quality first. Always.

We don't aim to offer the widest range.

Instead, we curate a focused selection of products that meet our standards for:

Durable, weather-resistant materials — built to withstand the UK climate
Clean, modern design — timeless aesthetics that complement any outdoor space
Practical, real-world usability — thoughtfully designed for everyday use
Long-term value over short-term trends — products that last

Every product is chosen to balance design, strength, and function — so you can invest in your outdoor space with confidence.

Built for real homes, in every season

Outdoor living isn't just a summer luxury.

Our products are designed for year-round use — whether that means shade on warm days, warmth on cooler evenings, or practical storage and structure that help define your outdoor space throughout the seasons.

From compact gardens to larger patios, OutdoorHavens helps homeowners make better use of the space they already have.

A trusted UK-based retailer

OutdoorHavens is a UK retail brand and a trading name of AeroBloc Limited, a company registered in England & Wales. We operate exclusively within the United Kingdom and sell directly to UK customers.

We work with established manufacturers and trusted fulfilment partners to ensure:

Clear delivery timeframes — typically 2–5 working days
Reliable shipping — orders dispatched from UK warehouses
Responsive customer support — available Monday–Friday, 9am–5pm UK time
Straightforward returns — 30-day return policy on all products

Our goal is simple: to make buying high-quality outdoor products feel informed, straightforward, and reassuring.

Transparency and trust

We know that buying outdoor products online — especially larger items like pergolas, gazebos, or furniture sets — requires trust.

That's why we're committed to:

✓ Clear, honest product information — accurate descriptions, specifications, and images
✓ Transparent policies — no hidden fees, clear delivery and return terms
✓ Accessible customer support — real people, responsive communication
✓ Quality assurance — 12-month warranty on all products

We want every customer to feel confident in their purchase, from browsing to delivery to long-term use.

Who we are

OutdoorHavens operates as a trading name of AeroBloc Limited, a UK-registered company specializing in premium outdoor living solutions.

We are a small, dedicated team focused on delivering quality products and excellent customer service to homeowners across the UK.

Company Information:

Registered Company: AeroBloc Limited
Company Number: 16534098
Registered in: England & Wales
Registered Office: 5 Brayford Square, London, United Kingdom, E1 0SG
Trading Name: OutdoorHavens
Website: outdoorhavens.co.uk

How we work

1. Product Selection

We partner with established UK and European manufacturers known for quality materials and reliable construction. Every product is selected based on durability, design, and real-world performance.

2. Direct Delivery

Products are fulfilled through our trusted manufacturing partner and delivered directly to you. Orders are dispatched from UK warehouses, ensuring faster delivery and better service.

3. Customer Support

Our team is here to help with any questions about delivery, installation, or returns. We aim to respond to all enquiries within 24 hours during business hours.

Our commitment to you

We're here to make outdoor living better — not just through the products we offer, but through the experience of buying them.

From your first visit to our site, through delivery, installation, and beyond, we want you to feel confident, informed, and supported.

If you have any questions, concerns, or feedback, we're always here to help.

Get in touch

We'd love to hear from you.

Customer Support:

📧 Email: support@outdoorhavens.co.uk
📱 Phone: +44 7944 927071 (WhatsApp support available)
🕒 Business Hours: Monday–Friday, 9am–5pm (UK time)
⏱️ Response Time: Within 24 hours (Mon–Fri)

Company Details:

OutdoorHavens (a trading name of AeroBloc Limited)
Registered in: England & Wales
Company No: 16534098
Registered office: 5 Brayford Square, London, United Kingdom, E1 0SG

Last Updated: February 2026

About us